Shipping & Delivery
We offer world wide free shipping. Fairness is our motto and that’s why we treat everyone the same way no matter where you live.
As soon as your order is leaving our warehouse you will receive an email with a confirmation and a tracking number from DHL to check on the location of your COSTABOARD.
Please note that we cannot send your COSTABOARD package to packing stations because it is too big and will therefore be sent back to us automatically. Exception: If you only ordered the NLG SPHERE, it is not a problem.
If you didn’t get an email of confirmation, please check your spam folder; sometimes those emails get lost there ;).
Our Christmas season has begun and this means that delivery times change a bit. In any case every order will be delivered BEFORE Christmas.
Due to the Black Friday days, the delivery time within Germany can currently be between 7 and 10 working days - in any case, we will still deliver BEFORE Christmas. Delivery to other European countries will take 2 to 5 days longer.
If you have any further questions, please feel free to contact us via email at firstname.lastname@example.org