Shipping & Delivery
We offer world wide free shipping. Fairness is our motto and that’s why we treat everyone the same way no matter where you live.
As soon as your order is leaving our warehouse you will receive an email with a confirmation and a tracking number from DHL to check on the location of your COSTABOARD.
Please note that we cannot send your COSTABOARD package to packing stations because it is too big and will therefore be sent back to us automatically. Exception: If you only ordered the NLG SPHERE, it is not a problem.
If you didn’t get an email of confirmation, please check your spam folder; sometimes those emails get lost there ;).
We will send your package out within 5 working days. (Monday to Friday excluding holidays).
If you order on a Friday, your package will go out on Monday.
If you have any further questions, you can also simply contact us by email at firstname.lastname@example.org