Shipping & Delivery
We offer world wide free shipping. Fairness is our motto and that’s why we treat everyone the same way no matter where you live.
As soon as your order is leaving our warehouse you will receive an email with a confirmation and a tracking number from DHL to check on the location of your COSTABOARD.
Please note that we cannot send your COSTABOARD package to packing stations because it is too big and will therefore be sent back to us automatically. Exception: If you only ordered the NLG SPHERE, it is not a problem.
If you didn’t get an email of confirmation, please check your spam folder; sometimes those emails get lost there ;).
When will the board or order arrive?:
Any order confirmed Monday through Friday will be prepared and shipped within 2 business days.
public holidays don not count as working days.The delivery time, which depends on the destination, is added to this processing period.
Example Europe: Order placed on Tuesday. Dispatch takes place 2 days later on Thursday and delivery is expected around 5-7 days later.
For PRE-SALE offers, the delivery time in the product description applies!!
SHIPPING FOR WOOD SERIES PRE ORDER WILL START OMN THE 01.10.2022
If you have any further questions, you can also simply contact us by email at email@example.com