Return in used condition
You tried your COSTABOARD and realized you don’t like it? Probably won’t happen but you never know.
You can send it back to us within 3 months after you received it. We take it back even with traces of usage and you get your money back. Easy thing!
We don’t want you to keep a product that you don’t like. We love our product and want you to love it as well.
Free exchange in case of damage
If you break your board trying a new trick, you get a new one!
We want to encourage you to be active on your board and try new tricks but some tricks can be challenging for you and really hard on the board. We don’t want to build our COSTABOARD thicker just so it won’t break. It needs some flex and you need to make sure to bend your knees when jumping!
Please attach pictures of the damage in your email. In case you break too many boards we would contact you and give you a little coaching. Please also write us if you see any other damages on your board that don’t seem normal.
Why Premium service?
A good relationship with our customers is really important for us.
We want a harmonious interaction between each other and this is why we created our Premium Service. To satisfy you and for you to be happy. Whenever you have any questions or would like to share some feedback or critique with us, any ideas or suggestions, don’t hesitate to send us an email and we will get back to you!